Welcome to the RightFiber Family!
Thank you for choosing to experience the RightFiber difference! We go beyond bringing you fast, high quality internet service with our Right by You® pledge. We believe the best formula for continued growth and success is doing what is right for our customers, employees and the communities we serve. Make the most of your experience with the resources and benefits available to you below.
Get To Know Your Equipment
Your ONT or (Optical Network Terminal) houses your modem and wireless router in one.
Be Careful
Your fiber equipment is extremely fragile so we ask that you do not tamper with it and leave all technical connections or disconnections to our trained, experienced professionals.
Placement
To get the best WiFi connection, your ONT needs to be placed in a centralized location, so share where you would like the device to go with the technician who installs our equipment.
Additional Ports
The ports on the back of your device can be used to connect other services such as TV and Phone. In addition, if needed, a Gigabit Ethernet switch can be used to expand the number of ports.
Need Help Connecting to WiFi?
Got RightFiber TV?
Click here to get to know your TV remote!
Below are some benefits and resources available to you.
Online Account
Register for Online Account Access so you can quickly and easily pay your bill, view data usage and more when it is convenient for you.
Auto Pay
Sign up for Auto Pay to receive a monthly discount and ensure your bill is paid on time each month, eliminating the concern for a late fee.
Customer Service & Support
With RightFiber you will have an unbeatable experience! Contact our local Customer Service Team Monday – Friday 8am – 5pm or our Technical Support Team, which is available 24/7 at 833.717.4448.
If you had a wonderful install experience and would like to tell us about it,
It’s our pleasure to serve you!
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