Get To Know Your Equipment
Your ONT or (Optical Network Terminal) houses your modem and wireless router in one.
Your fiber equipment is extremely fragile so we ask that you do not tamper with it and leave all technical connections or disconnections to our trained, experienced professionals.
To get the best WiFi connection, your ONT needs to be placed in a centralized location, so share where you would like the device to go with the technician who installs our equipment.
The ports on the back of your device can be used to connect other services such as TV and Phone. In addition, if needed, a Gigabit Ethernet switch can be used to expand the number of ports.
Need Help Connecting to WiFi?
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Below are some benefits and resources available to you.
Register for Online Account Access so you can quickly and easily pay your bill, view data usage and more when it is convenient for you.
Sign up for Auto Pay to ensure your bill is paid on time each month, eliminating the concern for a late fee.
Visit us online to help answer any questions you might have.
Customer Service & Support
With RightFiber you will have an unbeatable experience! Contact our local Customer Service Team Monday – Friday 8am – 5pm or our Technical Support Team, which is available 24/7 at 833.717.4448.