Accessibility for the Blind, Visually and Hearing Impaired

We are committed to providing technical advancements while maintaining the highest level of customer care. That's why we offer services designed to meet the needs of individuals who have disabilities.

Accessibility features include:

Screen Reader – a voice reads aloud the menu choices displayed on the TV screen
Video Description Track – a voice describes the action taking place on the TV screen Note: Not all shows include a video description track.

See users guides below for functionality instructions.

Accessibility User Guides:

NexTV Instructions

Closed Captioning

For immediate closed captioning concerns:

833-717-4448
870.336.3401 (Fax)
support@rightfiber.com

For written closed captioning concerns:

Technical Support Manager
833-717-4448
870.336.3401 (Fax)
PO Box 17040
Jonesboro, AR 72403
support@rightfiber.com

In Everton, Jasper and Western Grove, Arkansas, Ritter Communications ("Ritter") qualifies for a waiver from the FCC that relieves Ritter of the requirement to ensure that on-screen text menus and guides for the display or selection of multichannel video programming provided by navigation devices that it leases or sells are audibly accessible in real-time upon request by individuals who are blind or visually impaired. Therefore, customers who are blind or visually impaired using Ritter will not be able to audibly access any of the functions in the display or selection of multichannel video programming via on-screen text menus and guides. Other television providers in your area may offer navigation devices with audibly accessible features. For more information, contact Ritter at 833-717-4448.