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Welcome, Fastwyre customers! Fastwyre's Nebraska customers are now part of Rightfiber.  We're glad you're here.  Learn More

What to Expect

What to Expect as We Bring Fiber to Your Home

If you have any questions or concerns, please call the Construction Hotline 833-717-4448
1

Public Utility
Identification

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Utility companies will begin marking their service locations in your yard with temporary paint and/or flags. Please keep these in place during the construction process.

2

Construction
Updates

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Along with seeing Rightfiber trucks in your neighborhood, you’ll also see Rightfiber signs, door hangers and other communication materials updating you on our progress.

3

Property
Restoration

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As part of our Right by You® pledge, we will restore all disturbed property to its original form before we leave.

What to Expect for Installation

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Welcome to the Rightfiber experience! We're excited to connect you to our 100%fiber network, enabling you to have speeds of up to 1 gigabit per second. Here's what you can expect for your upcoming installation appointment. Keep in mind that someone over the age of 18 will need to be home for the installation.

Our Rightfiber technician will call you when they are on their way to your home. At your home, they will wear disposable booties to protect your floors. They will survey your home to ensure the best placement of your fiber modem to optimize the coverage in your home.

The fiber cable will be temporarily placed on top of the ground until it can be buried permanently, which is usually over a few days. If drilling into your home is necessary to run the cable, we will have portable vacuums to clean up any mess that is made.

Once your device is placed and the fiber cable is connected, your service will be active. Let us know if you'd like assistance in connecting your devices to your Rightfiber service. The only think we want for you is to enjoy your Rightfiber service once installation is complete. Thank you for choosing Rightfiber! We look forward to serving you!