FCC Consumer Complaint Center
- Phone Number: 1-888-225-5322
- Video Phone Number: 1-844-432-2275
- Website Address: consumercomplaints.fcc.gov/hc/en-us
You may be eligible if one or more members of your home meets at least one of the criteria below:
First, visit AffordableConnectivity.gov to determine whether your household qualifies. Follow the enrollment steps on the website, then call RightFiber and select a service plan to begin receiving the monthly discount off your bill.
No, the Affordable Connectivity Program provides a monthly discount on internet service of up to $30 per eligible household. Once you qualify and enroll in the program with RightFiber, you will receive a discount on eligible services on your monthly bill. At the conclusion of the benefit, you will be subject to RightFiber general rates, terms, and conditions if you continue to subscribe toRightFiber broadband service.
RightFiber does not sell computer equipment and is not participating in the one-time discount program on laptops, desktop computers or any other device.
The Affordable Connectivity Program provides a monthly discount for internet service up to $30 per eligible household. The discount will be applied to your internet service, but the ultimate cost to you will depend on the service plan you select from a participating provider.
A household is eligible for the Affordable Connectivity Program if the household income is at or below 200% of the Federal Poverty Guidelines, or if a member of the household meets at least one of the criteria below:
Two-Steps to Enroll
Eligible households must both apply for the program and contact RightFiber to select a service plan.
Applicants may also need to provide documentation to confirm their identity or address.
You can learn more about the documentation you may need to provide and how to submit it by visiting: www.affordableconnectivity.gov/how-to-apply/show-you-qualify/.
If you are a person with a disability and need assistance with your Affordable Connectivity Program application, contact the Affordable Connectivity Program Support Center at AffordableConnectivity.org, via email ACPSupport@usac.org or call 877-384-2575.
If you have a question about whether your Affordable Connectivity Program service and equipment is accessible, contact the FCC's Disability Rights Office at 202-418-2517 for a voice phone call, at 844-432-2275 by videophone, or by email at DRO@fcc.gov.